Showing posts with label industry. Show all posts
Showing posts with label industry. Show all posts

Apr 25, 2013

Posted on Thursday, April 25, 2013

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Mar 21, 2012

I heard of Qubee a little before they setup a widely* available service or a proper consumer website through a friend who had been hired by them, and another one whose sister was in charge of finding people for testing out the services they were just installing at the time.

That is when I first came across the motto, a grand statement on a temporary website of Augere Holdings, the investors behind QUBEE: 
' ... a mission to provide "broadband for all" and seeks to bring broadband Internet services to underserved communities worldwide' (Though that website doesn't exist anymore, it is available on the Wikipedia page for Qubee and Augere).
I have been a customer since 2009, and today, I happened to see that they were in the news - "Augere's Ahuja, 7 others sued"! Seems like their local shareholder (30%) Teleport Bangladesh is the accuser. I am sure that'll get sorted out, but what I would like to get sorted out for the benefit of my knowledge is their mission statement above.

Who do they mean, when they say "underserved communities"? According to Wikipedia, this is their reach in terms of where they are doing business:
Augere has so far launched broadband internet services in Pakistan in July 2009 and in Bangladesh in October 2009 under the brand name Qubee. Augere is also expecting to launch services in Uganda, Tanzania, Rwanda, and India in 2011 and is continuing to pursue spectrum across Africa, Asia and South East Asia.
So, am I the "underserved"? I think I could be if we put a spin on that phrase (which I see is usually used in relation to healthcare services). The spin is quite simple. Recently I had a run in with their support team (badly for the 1st time in 3 years to their credit) with what I perceived as something wrong with their tracking of my usage. It came to my notice since last February was the first time was the first time I was found in violation of their FUP or Fair Usage Policy ~ use till a 30GB limit, at which point they shut down the internet unless I pay them a month's worth of fees (do double payment for a single month). I tried to get their support team to register my concerns with their technical team, but was refused flatly on the logic that the traffic that was generated was from my MAC ID - so it could've only been from my house. I would even accept that point if I were to assume that their modems usually send over requests and receive responses even if my computer is turned off!

Khaotic however did manage to get a technical person to go to his house and witness such a phenomenon first-hand. With every kind of software turned off - like Windows Updates, anti-virus updates, other software updates, and keeping the processes and tasks in view, the tracker showed a download of 40MB.  The tech support person couldn't offer any explanation for that, but someone from the support team followed up the next day with some accusations first - "your windows was updating", and "your anti-virus was updating" and a few others, and then, secondly with a suggestion:"Re-install your operating system". It feels like the support team right there is having some fun with these complaints - rather than escalating the issue or getting to the bottom of it.

Meanwhile, I have heard good things so far about the government run BCUBE** and it seems like they have better prices for their services too. If there were an 'underserved community', wouldn't they want to go with the more economic offerings?

* Qubee is in Dhaka, Chittagong and Sylhet now, whereas their WiMax competitor Banglalion has also gone there and beyond to Rajshahi, Khulna, Rangpur, Barishal.
** The website is not good looking in compliance with the rest of the government websites, I guess.

Posted on Wednesday, March 21, 2012

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Sep 24, 2009



Finally, my band Rhee has gotten somewhere, and that is at the 13/14 place on a CD that was released on the 19th of September, 2009. This was a marvelous effort from Jewel of Miles/X Factor fame, who is a brilliant guitarist and producer. In a rush, he accepted 120 demos, and then chose 32 out of them primarily, and recording was arranged for them, and based on the quality of the song and recording, 28 bands got published in two albums: Rock 202, and Rock 303. These are a followup to his first arrangement Rock 101. But already, the consensus is that Rock 202/303 is the best rock compilation to have ever been released so far.

A lot of people were asking however, whether the songs are available online, or if I could pass them a copy of the song. One asked specifically, are you getting anything out of it? If yes, I'll buy the CD, otherwise I'll download it. The truth is, the band doesn't have any formal agreements about with the producers of this album. Donno if any of the bands do! All we get out of this is publicity (*?), and the recognition. It does feel good to be picked, and seeing all the bands around, you know exactly how you need to improve, step up your game, get serious.

I think theres a bad cycle involved when it comes to Rock and other subgenres which are loud, and edgy. There are artists like Momtaz, Asif, Habib, Balam, who enjoy a larger audience, and thus have a lot of sales and make the executive producers, labels happy. My theory is that their demographic also has the least amount of downloaders/freeloaders. And they also enjoy additional demand from tv, and movies etc. For Rock music, already with a marginal audience, has the most amount of people who download, listen to mp3 and thus share more. Also, there is the mixed feeling about whether the money spent on the CD is actually reaching the artist(s).

* The rock bands and other artist of such genres also have their works released to no efforts at publicity on the part of their labels! its mostly a lose - lose situation for the artist, with only the satisfaction of having released something to be gained. What do the labels gain from this? They must gain something out of it, my theory is that its not enough (according to their profit accountants) to pass on to the artists for them. My theory is that the fans of these bands need to 'create' a favorable market for their favorite artists by buying their albums and making sure, others around them are buying them. That's my theory. Whats yours?

Posted on Thursday, September 24, 2009

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