Went yesterday to buy a phone. I'd say it like that and not "went to buy a Nokia E63", thats how I am. Anyway, when i reached Shopper's World where Nokia has their sales center, I saw a big line of people standing outside! Today is the launch of the Nokia 5800, and they have all come for it! I asked one of the Nokia staff if I could go into the shop, and as they said, I'd have to stand in line! So, I did what my logic told me was right, Come back in the evening.
The shop was quite quiet in the evening, with the Nokia staff hanging around, young kids wearing cool Nokia uniforms, not many customers in sight. So I grabbed one of them and asked if I could see a Nokia E63, the young kid replied that they didn't have any, and that he could show me a brochure. Then he told me they are only selling Nokia 5800s today! What?! That didn't make sense and was a little infuriating for me, after all, its my second trip to that same shop in one day!
This is a post where I am ranting, and the major cause of that is not because of what I described above, but because of the following. I had approached the sales staff in Bangla, coz, thats the language that is spoken in Bangladesh! That's where we were, and the kid was replying me in English every time! I could have talked in English to him fine, but I just kept talking in Bangla to see how long exactly he'd keep it up, and he went all the way. His english wasn't all that great to suggest thats his first language, or his very best second option, but he did it. Maybe he'd be fired otherwise? I don't know, but I think its because they were instructed to do so. I imagine they had a big meeting beforehand, where they brought out statistics and discussed their target market for the Nokia 5800, the group of young people, who are cool, dress in the latest (or a decade old in USA or Europe) fashion, and talk in english, cuase they are smaart (!@#!@%!%)... or whatever! haha... shit, i matched most of that description didn't I, except I was talking in Bangla, and I found it quite insulting that a sales force could be trained to ignore Bangla like that! Sheesh!
The shop was quite quiet in the evening, with the Nokia staff hanging around, young kids wearing cool Nokia uniforms, not many customers in sight. So I grabbed one of them and asked if I could see a Nokia E63, the young kid replied that they didn't have any, and that he could show me a brochure. Then he told me they are only selling Nokia 5800s today! What?! That didn't make sense and was a little infuriating for me, after all, its my second trip to that same shop in one day!
This is a post where I am ranting, and the major cause of that is not because of what I described above, but because of the following. I had approached the sales staff in Bangla, coz, thats the language that is spoken in Bangladesh! That's where we were, and the kid was replying me in English every time! I could have talked in English to him fine, but I just kept talking in Bangla to see how long exactly he'd keep it up, and he went all the way. His english wasn't all that great to suggest thats his first language, or his very best second option, but he did it. Maybe he'd be fired otherwise? I don't know, but I think its because they were instructed to do so. I imagine they had a big meeting beforehand, where they brought out statistics and discussed their target market for the Nokia 5800, the group of young people, who are cool, dress in the latest (or a decade old in USA or Europe) fashion, and talk in english, cuase they are smaart (!@#!@%!%)... or whatever! haha... shit, i matched most of that description didn't I, except I was talking in Bangla, and I found it quite insulting that a sales force could be trained to ignore Bangla like that! Sheesh!
